Microsoft CRM 2011’s Office integration provides more intuitive CRM experience , says DMC Software

The upcoming February release of Microsoft CRM 2011 provides a more intuitive experience due to deep integration with the Microsoft Office Suite. Due to the high percentage of activities accounted for by engaging with Office, CRM experts DMC Software say that this will greatly improve user adoption.

CRM software is an essential tool in an organisations armoury to maintain an advantage in an increasingly competitive market. CRM software can offer great business benefits, however the effectiveness of a CRM solution depends greatly on the information that is entered. It is this process which is greatly enhanced by Microsoft CRM 2011.

David Curtis, Sales Manager at DMC Software Solutions said, “Microsoft Dynamics CRM 2011 offers great new features that can really improve organisational effectiveness by facilitating enhanced productivity and collaboration. What makes the difference with 2011 release of Microsoft CRM is the familiarity it offers users, deep integration with Microsoft Office makes the experience more natural and promotes user adoption across the organisation.

“Microsoft CRM 2011 users will have access to real-time data and this means that they can ultimately improve the customer experience they offer, creating a competitive advantage over their closest rivals. Competitive advantage is not the only benefit, by offering an improved service customer retention improves and in turn repeat purchases, all impacting on the bottom line.”

Microsoft Dynamics CRM 2011 is to be released by Microsoft on 28^th February 2011 and Microsoft CRM 2011 Online is currently available following its global release on 17^th January 2011. Microsoft CRM 2011 Online offers additional cost saving benefits over the on-premise solution making Microsoft CRM 2011 more accessible with no initial outlay for hardware and a predictable cost structure.

Please visit http://www.dmcsoftware.co.uk/microsoft_dynamics_crm/microsoft_dynamics_4.0.aspx for more information.

About DMC Software
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, including Sage ACT!, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability throughout an organisation.

For more information on the business solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

For more information please contact Jade Dixon-Winters, Marketing Manager.
Email: jade.winters@dmcsoftware.co.uk
Tel: 01733 362120
Address: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR