Leading Sage UK Business Partner DMC Software Solutions explains how the new Sage ACT! 2011 will transform small business operations. DMC who won the Overall Sage Excellence Award in 2009 say the new automated workflow system will drive efficiency and improve productivity.
Following the economic crisis of 2009, a major concern for the small business is workforce productivity and process efficiency to ensure a maximum return on investment is received. Sage ACT! 2011, due for release in August 2010, extends the functionality of Sage ACT! to address these issues providing business owners with the tools to control and streamline processes for maximum business efficiency.
Mike Ramsay, Managing Director at DMC Software said, “Sage ACT! has come a long way since its introduction in 1987. No longer is Sage ACT! a basic contact management system, but a comprehensive Customer Relationship Management solution that includes functionality previously only available to larger organisations with big budgets.
“Sage ACT! 2011 includes a great deal of new functionality including improved synchronisation with Microsoft Outlook, new database security preferences and new business information services. I feel that it is the new ‘Smart Tasks’ functionality that will provide the most value to the Sage Act! user, as it enables automation of business processes, saves time, increases productivity and improves customer relationships.”
Sage ACT! 2011 Smart Tasks have been designed to automate everyday tasks. Multiple steps can be incorporated so that regular contact is maintained with customers and prospective customers, and service levels are improved. Sage ACT! Smart Tasks are intelligent and when one task is completed another task is triggered, for example, a call is completed to a new customer which initiates the next stage, to send a follow up email.
About DMC
DMC Software is a company that is experienced in providing Customer Relationship Management (CRM) and integrated business solutions for businesses of all sizes, across a broad range of industries, including Sage ACT!, Sage CRM, Sage SalesLogixCRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.
For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.
For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: 01733 362120
Address: Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR
