One of the UK’s leading Sage Business Partners, DMC Software Solutions, has further improved and strengthened the functionality of ACT! 2009 through design, customisation and development.
The release of ACT! 2009 in August marked 21 years of providing a comprehensive and affordable solution to the Customer Relationship Management (CRM) needs of the SME. The newest version is the product of careful customisation and development based on end user feedback and through its time-saving, new-improved features “offers the best customer experience yet”, assures DMC Software Solutions.
The main feature of the newly enhanced software is the improved Microsoft Outlook integration. At the click of a button users are able to create new contact records and activities within ACT! via Outlook and through the use of Outlook rules automatically attach emails to contact records, increasing the productivity and efficiency of the work force.
DMC Software Solutions has developed ACT! 2009 with the intention of enabling users to automate important administrative tasks including database maintenance and backups reducing the time spent performing menial tasks. The updated version also contains a new powerful interface, which provides flexibility when searching for information, with the inclusion of new search criteria such as “contains”, making it quicker and simpler to operate the database and providing the client with more time to focus on what the business does best.
ACT! 2009 also provides improvements for users outside the office, says DMC Software Solutions. The simplistic remote work functionality and uncomplicated synchronisation processes, allow the user to effortlessly keep their database up to date where and whenever necessary.
DMC Software has announced that it can further enhance the functionality of ACT! 2009 by tailoring the solution to the requirements of the individual business. DMC’s team of developers have extensive experience in this area and can customise ACT! 2009 to reflect the operational needs of different business environments, ensuring the client gets the most out of their investment.
Rebecca Haines of business management software specialists DMC Software Solutions says “we are committed to providing the best in customer service and through our ext
ensive service provide clients with added value. From initial consultation to customisation, implementation, training and technical support DMC provides a service that is second to none“.
For more information on how ACT! 2009 and DMC can improve your business visit www.dmcsoftware.co.uk or call 0800 652 2423 to speak to a specialist advisor.
About DMC Software
DMC Software Solutions is a specialist in training, supporting, supplying and implementing Sage CRM business solutions and the full range of Sage integrated accountancy software for companies.
Keeping over 2300 customers in the UK and Europe satisfied, the DMC Software team has received a number of awards from Sage UK over the last six years.
DMC Software experience implementing Sage solutions in small and midsized markets means there is no one better placed than DMC to deliver your Sage accountancy, CRM or a totally integrated Sage Suite.
For media enquiries, please contact:-
Gemma Clements
Marketing Manager
DMC Software Solutions Ltd
E: gemma.clements@DMCSoftware.co.uk
T: 01733 362120
F: 01733 371961
