130 different synonyms are used to refer to ‘chat bot’, claims Chatbots.org

Chatbots.org - Virtual assistants & virtual agentsA compilation of 130 different terms used to discuss chatbots has been released by Chatbots.org, the leading business and research community in humanlike conversational AI. Chatbots.org hopes that the list’s release will stimulate discussion in the industry to better standardise terminology.

A chat bot is an animated character with artificial intelligence (AI), appearing on websites, in games or in smart phone apps, and which often looks like a virtual human. These avatars are able to hold conversations, either text based or spoken, with human partners.

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The new SalesLogixMobile app for mobile devices enhances efficiency, says DMC Software

DMC Software, Sage Circle of Excellence Winners, advises businesses to embrace the new Sage SalesLogix Mobile application to enhance the user experience of Sage SalesLogix.

Customer Relationship Management (CRM) solutions are an invaluable tool for the modern business, facilitating the development of lasting customer relationships through improved customer service. However, CRM solutions are only as good as the data entered and when field staff are rarely in the office, the accuracy of the information entered is questionable.

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Virtual assistant market meets future predictions from Chatbots.org

Chatbots.org - Virtual assistants & virtual agentsThe prediction by analysts that within the next few years least 15% of companies in the Fortune 1000 will use virtual assistants has been welcomed by the leading research and business community in human-like virtual assistants, Chatbots.org.
A virtual assistant is an intelligent character on a website, such as a 3d talking avatar representing a company, which answers questions from consumers on the company’s behalf, in natural language.

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Gain an edge over competitors with Sage CRM 7.1, explains DMC Software

DMC Software SolutionsSage Circle of Excellence Winners, DMC Software, recommends that businesses make use of Sage DMC Software SolutionsSage Circle of Excellence Winners, DMC Software, recommends that businesses make use of Sage CRM 7.1 to enhance their customer service and distinguish themselves from the competition.CRM 7.1 to enhance their customer service and distinguish themselves from the competition.
Following the recession of 2009, customer needs are changing and better service quality is a key concern prospective buyers. Sage CRM v7.1 includes features which will make an immediate impact to businesses looking to stay ahead in today’s competitive marketplace. All features have been developed to offer ease-of-use and to ensure users can operate proficiently with Sage CRM. Sage CRM 7.1 was launched at the year’s TFM&A Exhibition and is available in the UK from April 2011.

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