130 different synonyms are used to refer to ‘chat bot’, claims Chatbots.org

Chatbots.org - Virtual assistants & virtual agentsA compilation of 130 different terms used to discuss chatbots has been released by Chatbots.org, the leading business and research community in humanlike conversational AI. Chatbots.org hopes that the list’s release will stimulate discussion in the industry to better standardise terminology.

A chat bot is an animated character with artificial intelligence (AI), appearing on websites, in games or in smart phone apps, and which often looks like a virtual human. These avatars are able to hold conversations, either text based or spoken, with human partners.

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Virtual assistant market meets future predictions from Chatbots.org

Chatbots.org - Virtual assistants & virtual agentsThe prediction by analysts that within the next few years least 15% of companies in the Fortune 1000 will use virtual assistants has been welcomed by the leading research and business community in human-like virtual assistants, Chatbots.org.
A virtual assistant is an intelligent character on a website, such as a 3d talking avatar representing a company, which answers questions from consumers on the company’s behalf, in natural language.

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Gain an edge over competitors with Sage CRM 7.1, explains DMC Software

DMC Software SolutionsSage Circle of Excellence Winners, DMC Software, recommends that businesses make use of Sage DMC Software SolutionsSage Circle of Excellence Winners, DMC Software, recommends that businesses make use of Sage CRM 7.1 to enhance their customer service and distinguish themselves from the competition.CRM 7.1 to enhance their customer service and distinguish themselves from the competition.
Following the recession of 2009, customer needs are changing and better service quality is a key concern prospective buyers. Sage CRM v7.1 includes features which will make an immediate impact to businesses looking to stay ahead in today’s competitive marketplace. All features have been developed to offer ease-of-use and to ensure users can operate proficiently with Sage CRM. Sage CRM 7.1 was launched at the year’s TFM&A Exhibition and is available in the UK from April 2011.

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Apprenticeships provide “clear benefits” for the UK’s economic recovery claim CRM specialists DMC Software

DMC Software SolutionsLeading Sage and Microsoft CRM Business Partner, DMC Software, has provided an apprenticeship within their CRM Software Development Team to a local IT Student, enabling him to train for the future.

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Identify the organisational benefits of Cloud Computing and Office 365 with workshops provided by Microsoft and DMC Software

DMC Software SolutionsTogether with Microsoft, DMC Software are hosting workshops aimed at exploring the benefits of cloud computing for the effectiveness of business productivity, along with a demonstration of Microsoft Office 365.

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Leading Sage Business Partners bring together ERP competencies and create DMC Ensphere

DMC Software and Ensphere Consulting, award winning Sage Business Partners, have joined forces to form DMC Ensphere, an organisation specialising in Sage ERP Solutions. This alliance brings together two leading Sage Business Partners of different competencies to provide end users with a complete ERP offering, a consolidated knowledge source and top class service.

Wayne Nolan, Director of DMC Ensphere said, “Having been in the Sage arena for the last 12 years, I have seen many changes in customer expectations. Today, those expectations towards the solution benefits, delivery, quality and, above all, customer service is paramount. When a customer invests in a new solution, such as Sage ERP X3, the foundations for meeting those expectations have to be in place.

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Record number of awards at annual Sage Visions Ceremony for DMC Software

DMC Software SolutionsDMC Software Solutions, described as having the best ROI outcome from a CRM implementation, as well as “breathtaking” customer service, has been bestowed with a record-breaking seven Sage awards at the annual Sage Visions ceremony on 3rd November 2010.

DMC Software Solutions celebrated their victory last night after stealing the show at Sage Award ceremony, taking SalesLogix, Sage 50 and Sage Payroll Business Partner of the Year, Sage 200 Customer Development Centre of the Year, and Sage CRM Award for the best ROI outcome, as well as gaining entry to the Sage Circle of Excellence for the 4th year running.

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