A compilation of 130 different terms used to discuss chatbots has been released by Chatbots.org, the leading business and research community in humanlike conversational AI. Chatbots.org hopes that the list’s release will stimulate discussion in the industry to better standardise terminology.
A chat bot is an animated character with artificial intelligence (AI), appearing on websites, in games or in smart phone apps, and which often looks like a virtual human. These avatars are able to hold conversations, either text based or spoken, with human partners.

Sage Circle of Excellence Winners, DMC Software, recommends that businesses make use of Sage CRM 7.1 to enhance their customer service and distinguish themselves from the competition.CRM 7.1 to enhance their customer service and distinguish themselves from the competition.
DMC Software and Ensphere Consulting, award winning Sage Business Partners, have joined forces to form DMC Ensphere, an organisation specialising in Sage ERP Solutions. This alliance brings together two leading Sage Business Partners of different competencies to provide end users with a complete ERP offering, a consolidated knowledge source and top class service.